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Ready.gov - National Public Service Campaign

Overview

A national public service campaign by the U.S. government designed to educate and empower Americans to prepare for, respond to, and mitigate emergencies and disasters.

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    United States
    Summary Description

    Ready.gov provides a comprehensive framework for individual and community preparedness, focusing on four pillars: staying informed, making a plan, building a kit, and getting involved.

    Context & Background

    Launched in February 2003 by the Department of Homeland Security (DHS) and managed by FEMA, the campaign addresses the need for a standardized national culture of readiness following major domestic and technological threats.

    Problem Addressed

    Lack of public awareness and practical readiness for large-scale disasters, aiming to reduce the burden on professional first responders by fostering self-sufficiency.

    Vulnerable Groups

    Focus on individuals with access and functional needs, including low-income communities and pet owners, through tailored guides.

    Governance

    Managed by FEMA/DHS but implemented through a "Whole Community" approach involving state, local, tribal governments, and NGOs.

    Emergency Preparedness

    Promotes the National Preparedness Goal through structured frameworks like the National Response Framework (NRF).

    Infrastructure Readiness

    Leverages national alert systems (WEA, EAS) and the FEMA mobile app for real-time risk communication.

    Purpose of Engagement

    To move the public from passive awareness to active participation in community-wide disaster preparedness.

    Methods of Engagement

    Public service announcements (PSAs), National Preparedness Month (September), social media toolkits, and community webinars.

    Degree of Influence & Decision-Making

    Encourages citizens to join local Community Emergency Response Teams (CERT) and participate in local planning.

    Capacity-Building & Long-Term Empowerment

    Provides K-12 curriculum (Ready Kids) to train the next generation of resilient citizens.

    Key Features & Innovations

    Use of "fillable" digital emergency plans and a multi-language platform (Listo.gov) to ensure accessibility.

    Language(s)

    English, Spanish (Primary), and multiple other translations for hazard sheets.

    Implementing Organisation(s)

    Federal Emergency Management Agency (FEMA).

    Experience of the Implementing Organisation in DRRM

    Decades of experience in national-level disaster response, recovery, and mitigation.

    Actors Involved

    FEMA, DHS, Ad Council, local emergency managers, and Citizen Corps.

    Implementation Steps
    1. Information dissemination (Stay Informed).
    2. Individual planning (Make a Plan).
    3. Logistics (Build a Kit).
    4. Community action (Get Involved).
    Resources Required

    Funded by federal budgets with massive "earned media" support (PSAs) and local volunteer labor.

    Timeframe & Phases

    Year-round awareness with peak activity during the National Preparedness Month cycle.

    Lessons Learned from Implementation

    Research indicates that personalized messaging (e.g., for pet owners or seniors) significantly increases the likelihood of kit building.

    Challenges & Adaptive Strategies

    Addressing accessibility for PwDs (People with Disabilities) by updating web standards and mobile app functionality.

    Risk & Mitigation Plan

    Based on the Strategic National Risk Assessment to identify and prepare for the highest-probability threats.

    Sustainability Model

    Institutionalized through federal policy and the integration of preparedness into school and workplace safety cultures.

    Scalability & Adaptability

    The "Ready" brand is adapted locally by states (e.g., Ready Georgia, Ready NYC) to fit specific regional hazards.

    Technology & Innovation

    Integration of Wireless Emergency Alerts (WEA) and GPS-based hazard tracking via the FEMA app.

    Financial & Logistical Sustainability - Direct Costs

    Federal campaign management and content production.

    Financial & Logistical Sustainability - Operational Costs

    Maintenance of the national alert infrastructure and community training grants.

    Lessons Learned

    Preparedness is a continuous process; shifting from "What to do" to "How to involve" creates more resilient community networks.