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Disaster Recovery Toolkit for Local Government

Overview

The Disaster Recovery Toolkit for Local Government (Victoria, Australia) is a set of eight practical booklets designed to help local councils understand, prepare for, and actively support community recovery after disasters. It is presented as a structured “toolkit” that combines (1) an accessible introduction to the complexity of recovery and its community impacts with (2) actionable guidance, tips, and tools councils can apply in real recovery work.

 

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    Disaster Recovery Toolkit for Local Government

    Contributor

    ISIG

    Summary Description

    The solution supports councils across the full recovery timeline - from pre-disaster recovery readiness, to the first days and weeks, and then months and years of long-term recovery planning - while also covering council organisational challenges, community engagement approaches, cross-municipal cooperation, and decision-making resources.

    It is explicitly oriented toward strengthening local authority's ability to deliver effective recovery activity, combining a clear explanation of what recovery involves with practical guidance and tools councils can apply during planning and implementation.

    Context & Background

    This toolkit was developed in the context of major bushfire impacts in 2009, and was funded by the Victorian Department of State Development, Business and Innovation to support a professional development strategy delivered across ten local councils most affected by the 2009 bushfires.

    The material reflects the reality that disasters do not follow municipal boundaries and that councils benefit from shared approaches and cross-municipal collaboration through regional recovery networks.

    The toolkit sits within a broader legal/organisational setting where councils have defined emergency management responsibilities (e.g., maintaining municipal emergency management planning and resource coordination roles).

     

    Problem Addressed

    Local governments often face a consistent set of challenges in disaster recovery: recovery work begins before the disaster occurs; early recovery decisions strongly shape longer-term outcomes; and councils must manage complex community needs while also keeping their own organisation functioning. This toolkit addresses those needs by providing a structured recovery approach across timeframes (readiness → first days/weeks → months/years) and by focusing on the practical factors that contribute to recovery success, including organisational readiness, decision-making tools, regional collaboration, and effective community engagement.

    Vulnerable Groups

    The toolkit is aimed at council decision-makers and staff rather than targeting a specific vulnerable population group. The solution does not explicitly list particular vulnerable groups as a primary target group for this solution.

    Governance

    The toolkit is a Victoria government-produced resource intended to support councils and their emergency management personnel. Governance is best described as centralized provision of guidance, implemented through local government practice.

    Emergency Preparedness

    This solution supports advanced preparedness for disaster recovery at local government level. It provides a structured approach across the full recovery lifecycle: from preparation before an event, to early recovery operations in the first days and weeks, and into medium- and long-term recovery planning over months and years, while also addressing council organisational challenges, regional coordination, and community-led recovery engagement.

    Infrastructure Readiness

    This solution is a governance/process and planning toolkit rather than an infrastructure intervention.

    Purpose of Engagement

    Engagement is used to support community-led recovery and improve recovery outcomes by strengthening trust, coordination, and shared problem-solving between councils, affected communities, and regional partners. The toolkit aims to help councils engage earlier and more effectively so recovery planning reflects local needs and priorities and remains workable over the months and years after a disaster.

     

    Methods of Engagement

    Engagement is supported through practical guidance for councils on how to work with communities during recovery, including approaches to involving community voices in recovery planning and coordinating with regional recovery networks to address shared challenges and align actions across municipalities. 

    Degree of Influence & Decision-Making

    Decision-making sits primarily with councils and relevant government partners, but the toolkit emphasizes improving how councils enable community participation and support community-led recovery. Community influence is strengthened through structured engagement and by embedding local needs and priorities into recovery planning and implementation.

    Capacity-Building & Long-Term Empowerment

    The solution builds long-term recovery capability by strengthening council readiness before disasters, improving early recovery decision-making in the first days and weeks, and supporting structured recovery planning over the months and years that follow. It also builds collaborative capacity by promoting regional recovery networks and providing tools that support consistent decision-making and planning across the recovery lifecycle.

    Key Features & Innovations

    This solution provides a structured recovery framework for councils that covers the full recovery lifecycle and the organisational realities of local government recovery delivery. It is packaged as eight connected booklets that councils can use as a complete set or as standalone guidance depending on need. 

    Its practical value lies in translating recovery into implementable actions: it targets recovery readiness before disasters, early-phase recovery decisions in the first days and weeks, and the embedding of recovery success factors into medium- and long-term recovery planning. 

    It also recognizes that recovery requires councils to manage internal organisational pressures (workforce planning and resource management) while supporting community recovery outcomes.

    Language(s)

    English 

    Implementing Organisation(s)

    The toolkit is a Victorian Government resource created to support local councils in recovery planning and delivery. It was funded by the Victorian Department of State Development, Business and Innovation as part of a professional development strategy after the 2009 bushfires.

    Experience of the Implementing Organisation in DRRM

    Emergency Management Victoria operating within Victorian Government emergency management arrangements has strong, established experience in disaster and emergency management and recovery governance. The toolkit is grounded in Victoria’s formal emergency management framework.

    Development followed a collaborative design and testing process, including trialling booklets and incorporating feedback from councils and key stakeholders, with a reference group and ten participating councils involved—indicating applied DRRM implementation experience and sector-wide validation.

    Actors Involved
    • Local councils (councillors, senior managers, emergency management personnel, and relevant staff) as the primary users and implementers of guidance. 
    • Regional recovery networks that enable councils to collaborate and solve shared recovery challenges across municipal boundaries. 
    • Local communities affected by disasters, engaged through community-led recovery and council-led engagement practices. 
    • Cross-sector partners involved in recovery planning and delivery (implied through recovery coordination and network approaches; not itemized as a formal stakeholder list in the toolkit overview).
    Implementation Steps
    1. Read the foundational booklet to establish a shared understanding of disaster recovery and the role of councils. 
    2. Use the Recovery readiness guidance to strengthen pre-disaster readiness and improve factors that contribute to recovery success. 
    3. Apply the first days and weeks booklet to guide immediate recovery actions and decisions after impact. 
    4. Use months and years ahead to embed recovery success factors into structured medium-/long-term recovery planning. 
    5. Use Council business matters to manage workforce planning and resource management challenges from preparation through post-disaster recovery. 
    6. Coordinate across municipalities using regional recovery networks to share solutions and align actions where disasters cross boundaries. 
    7. Apply Engaging the community to support community-led recovery and improve the effectiveness of engagement throughout recovery. 
    8. Use Recovery tools and other resources to support decision-making and planning and to access additional readings/resources
    Resources Required

    Primarily low-cost resources focused on capacity and process: staff time for planning and readiness work, leadership attention and governance capacity, and the ability to coordinate across council departments and regional networks. The toolkit is designed to supplement municipal emergency management planning rather than requiring new technology or infrastructure.

    Timeframe & Phases

    The toolkit is explicitly phased across the recovery timeline: pre-disaster recovery readiness, first days and weeks, and months and years ahead, supported by cross-cutting organisational and engagement components. 

    Lessons Learned from Implementation

    The solution's structure reflects key lessons: (1) recovery outcomes improve when readiness is built before disasters; (2) early recovery choices shape long-term outcomes and require dedicated guidance; (3) councils must manage internal workforce/resource challenges while supporting community recovery; and (4) regional cooperation and community-led engagement are critical to recovery success.

    Challenges & Adaptive Strategies

    Recovery is complex and long-term, and councils must operate under uncertainty while balancing urgent community needs with internal organisational pressures. This solution addresses those challenges by providing step-by-step guidance that distinguishes early recovery decisions from long-term recovery planning and embeds recovery success factors across phases. 

    It also supports adaptation by offering a regional cooperation model (recovery networks) to solve shared challenges and by providing tailored guidance on community engagement to support community-led recovery.

     

    Risk & Mitigation Plan

    This solution supports general preparedness for recovery and is designed to be applied across disaster types. It strengthens mitigation indirectly by improving recovery readiness, decision-making and planning capability, and cross-municipal coordination—factors that reduce long-term harm and support faster, more equitable recovery outcomes.

    Sustainability Model

    The toolkit is sustainable because it is a reusable governance and capability resource: once adopted, it can be integrated into existing municipal planning and training routines, updated locally through practice, and re-used across events. It supports institutional memory by giving councils a consistent structure for readiness, early recovery actions, and long-term recovery planning.

    Scalability & Adaptability

    The solution scales well because it is modular: councils can use the full set or focus on the booklet most relevant to their recovery stage and organisational needs. 

    It is also adaptable across hazards and across local contexts because it focuses on recovery success factors, governance, and planning rather than hazard-specific technical measures. It can also be adapted beyond Victoria, but requires localization to the relevant legal/governance framework for local government roles, recovery structures, and coordination arrangements.

    Technology & Innovation

    Innovation is primarily methodological and organisational. The toolkit provides a structured recovery approach, planning supports, and decision-making tools, rather than relying on new technology.

    Financial & Logistical Sustainability - Direct Costs

    No public information was found that specifies the direct development cost (e.g., contracted development, design, facilitation, piloting) for the toolkit. The resource is publicly distributed and described as government-funded, but budget figures are not stated in accessible public materials reviewed.
     

    Financial & Logistical Sustainability - Operational Costs

    The toolkit is distributed online as downloadable resources; operational resourcing appears primarily linked to council staff time and embedding, maintaining, updating and delivering the guidance into existing municipal planning and recovery arrangements.
    Cost information is not published in the available public documentation reviewed; figures may exist in internal procurement, departmental reporting, or budget documentation not linked from the public toolkit pages.

    Lessons Learned
    • Sustainability improves when guidance is designed for re-use across phases.
      A modular toolkit that councils can apply before, immediately after, and long after an event supports institutional continuity and reduces “reinventing the wheel” during high-pressure recovery periods.
    • Co-design with implementers increases long-term adoption.
      The toolkit’s development approach of trialling content and incorporating council and stakeholder feedback, reflects a sustainability lesson: tools built with end-users are more likely to be used, retained, and embedded in routine planning and training cycles.
    • Keeping resources ‘alive’ through updates is a core sustainability mechanism.
      Public pages indicate the toolkit is being updated and planned to integrate into a broader Local Government Emergency Management Toolkit, suggesting an explicit sustainability pathway: refresh content, maintain relevance, and reduce obsolescence.
    • Financial sustainability is helped by low-tech, low-barrier distribution.
      Making resources openly accessible (downloadable guidance and tools) supports long-term usability and replication without requiring councils to procure specialized systems, shifting sustainability from capital costs to governance capacity and staff time.